Tau Scientific Instruments LLC - Terms of Purchase
Acceptable use of our products
Tau Scientific Instruments LLC provides high-quality and innovative scientific equipment for academic and industrial research applications. Our products are designed and tested to meet the rigorous standards and specifications of professional researchers. They are not suitable for home, consumer, or medical use, and may pose safety hazards or cause damage if used improperly.
We reserve the right to cancel and refund any orders that are not affiliated with a recognized research institution, such as a university, laboratory, company, or government agency. We may request additional information or verification from customers before processing orders. By placing an order with us, you agree to comply with our terms and conditions, and to use our products in accordance with the applicable laws and regulations.
Our products are not intended to diagnose, treat, cure, or prevent any disease or condition. They are not approved by the Food and Drug Administration (FDA) or any other regulatory authority for medical use.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, United States of America, without regard to its conflict of laws principles.
Application Suitability / Performance Verification
Tau's products are general-purpose scientific instruments. Tau makes no representation that any product will produce specific experimental results or meet the requirements of any particular research application, protocol, or regulatory standard. Customers are solely responsible for validating product performance in their intended application prior to reliance on experimental results. Tau's technical documentation, application notes, and communications with customers - whether before or after sale, and whether written or oral - are provided for informational and support purposes only and do not constitute performance guarantees, warranties, or modifications to these terms. No employee or agent of Tau has authority to make representations that expand or modify the terms set forth herein.
User Qualification / Operator Competence
Tau's products are intended for use by qualified, trained scientific personnel only. Customers are responsible for ensuring that all operators are adequately trained and competent to use the product safely and in accordance with Tau's documentation. Tau disclaims any liability arising from use by unqualified or untrained personnel.
Third-Party Software and Integration
Tau's products may include or operate in conjunction with third-party software, operating systems, or hardware components not supplied by Tau. Tau makes no warranty as to the compatibility, performance, or continued availability of any third-party components, and disclaims any liability for failures or malfunctions attributable to third-party software or hardware, including operating system updates or changes.
Data Loss / Experimental Data
Tau expressly disclaims any liability for loss of data, experimental results, or research materials arising from product malfunction, failure, or any other cause. Customers are solely responsible for maintaining adequate backups of all data generated using Tau products.
Modification and Integration Disclaimer
Any modification of Tau products by the customer or a third party, including hardware alterations, software modifications, or integration with non-Tau systems, voids the applicable warranty and releases Tau from any liability arising from such modifications or their consequences. Tau is not responsible for validating or certifying any modified configuration.
Indemnification
Customer agrees to indemnify, defend, and hold harmless Tau Scientific Instruments LLC and its members, officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) customer's misuse or improper operation of Tau products; (b) customer's modification of Tau products; (c) customer's failure to comply with applicable laws or regulations; or (d) claims by third parties arising from customer's use of Tau products.
Force Majeure / Delivery
Tau shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to supply chain disruptions, carrier delays, natural disasters, labor disputes, or government actions.
Regulatory Compliance by Customer
Customers are solely responsible for ensuring that Tau products comply with all applicable local, national, and international laws, regulations, and institutional safety standards in the jurisdiction of use, including but not limited to electrical safety standards, laboratory safety regulations, and equipment certification requirements. Tau makes no representation that its products are certified or approved under any non-U.S. regulatory framework.
Dispute Resolution and Forum Selection
Any dispute, claim, or controversy arising out of or relating to these terms and conditions, or the purchase, use, or performance of any Tau product, shall be resolved exclusively in the state or federal courts of competent jurisdiction located in Camden County, New Jersey, USA. By placing an order with Tau, you irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection that such courts are an inconvenient or improper forum. To the maximum extent permitted by applicable law, you waive any right to bring claims in your local courts or under the consumer protection laws of your country of residence.
Limitation of Liability — International Orders
For customers located outside the United States, all limitations and disclaimers of liability set forth in these terms apply to the fullest extent permitted by applicable law. Tau makes no representation that its products are appropriate or legally permitted for use in any particular country. Customers outside the United States are solely responsible for compliance with applicable local laws, import regulations, and standards. Tau's maximum aggregate liability for any claim arising from an international order shall not exceed the purchase price paid for the product giving rise to the claim.
International orders may be subject to import duties and/or VAT which are in addition to shipping charges. If such taxes are assessed by customs authorities in your country, the shipping carrier will typically contact you to arrange payment. Orders with unpaid import taxes or duties may be held by the carrier and will not be eligible for refund from Tau Scientific Instruments LLC unless returned by the carrier.
Export Compliance
Tau's products are subject to United States export laws and regulations. By placing an order, you represent that you are not located in a country subject to U.S. embargo and that you will not export, re-export, or transfer Tau products in violation of U.S. export control laws, including the Export Administration Regulations (EAR).
If you have any questions or concerns, please contact us at info@tausci.com. We appreciate your interest in our products and your support for scientific research.
Tau Scientific Instruments LLC - terms and conditions and limited product warranty
Limited Warranty
Thank you for your interest in the products and services of Tau Scientific Instruments LLC (Tau). This Limited Warranty applies to physical goods, and only to physical goods, purchased directly from Tau ("Physical Goods").
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
What will we do to correct problems?
During the Warranty Period, Tau will, at its discretion, repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance, using new or refurbished replacement parts. Tau will, at its sole discretion, select the most economical shipping method available for the return and replacement of all defective products or parts of a product. If an expedited shipping method is requested by the customer, the customer shall reimburse Tau for the difference in cost between expedited and economy shipping.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from Tau is 6 months from the date of delivery. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 3 months from the date of replacement or repair, whichever is longer.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in materials or workmanship. This warranty also does not cover problems or damages that are caused by improper use or unauthorized modification of the product, as described in media and/or documentation that accompany our products. This warranty also does not cover any problems or damage due to normal wear and tear of the devices or their accessories, including wire loops. Depending on how heavily they are used, wire loops will eventually break and need to be replaced, and the storage capacity of the batteries will decrease over time.
Warranty disclaimer
No warranty or affirmation of fact, express or implied, other than as set forth in this limited warranty, is made or authorized by Tau. Tau expressly disclaims any liability arising out of product misuse, misrepair, or misapplication. Tau expressly disclaims any warranty that the products are merchantable, fit for a particular purpose, or do not and will not infringe upon others intellectual property rights.
Limitation of Liability
Tau expressly disclaims any liability for consequential, incidental, special, exemplary, or punitive damages. In all circumstances, Tau’s liability is limited to, and shall not exceed, the purchase price paid for the product that gives rise to any liability.
Consumer protection statement
Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
MSDS and Proposition 65 information
Information on MSDS and Proposition 65 regulated products is available upon request. Please contact us at info@tausci.com.
Severability
If any portion of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the invalid or unenforceable term shall be severed from these terms and conditions, and the remaining terms and conditions shall be valid and fully enforceable as written.
Complete agreement
The terms and conditions herein constitute the entire and exclusive agreement between you and Tau with respect to the subject matter hereof, and supersede any conflicting terms contained in any purchase order, request for quotation, or other document submitted by the buyer.